Contacts
We are always ready to answer our customers’ and guests’ complicated questions to avoid misunderstandings about any aspect of the Parimatch platform. Moreover, our support team works day and night to eliminate the issues of Aussie clients. Read the Parimatch contacts review to learn the specifics of various methods to request help in Australia.
The emails enable the customers and the support team to structure the conversation by replying to the specific messages. Besides, the possibility to send screenshots and other details in the format of step-by-step instructions allows us to explain the quick solution in minutes. The table below includes the Parimatch contact information with our mailbox and the hotline number.
| General queries | [email protected] |
| Phone number | +44 7700177678 |
Nevertheless, giving as much data in text and visuals about your issue as possible is crucial to assist customer care agents in performing efficient measures.
Online Chat
If you want to learn more about the betting rules within specific sports, you can contact our live chat to get a brief response in minutes. The implemented GIFs and emojis in messages make it possible to create a friendly tone for the conversation. At the same time, the screenshots attachment feature enables you to provide more details to complete the investigation process quickly.
Hotline
The verbal way of communicating with our customer service staff requires the customers from Australia to be friendly and articulate. On the other hand, the Parimatch hotline is primarily suitable for simple advice such as payment system details, casino features and others. Agents may also shift the discussion to email to send you valuable links and guides.
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